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Completion Checklist

In the Teams Admin Center: Teams policies > Join external shared channels to On Users > External Access > Ensure QA Wolf is not blockedIn the Microsoft Entra admin center (as a Security Administrator) Add QA Wolf’s tenant ID - 3d41cc11-5772-457c-aad2-16b3924b22d0 Verify access settings do not restrict access to or from QA Wolf, or adjust accordingly Share your Microsoft Entra tenant ID with QA Wolf

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How to enable shared channels in Teams

Shared channels are enabled by default in Teams.
QA Wolf provides a shared channel for your Teams integration. To use it, your organization must have shared channels enabled.
1
In the Microsoft Teams admin center, expand Teams in the left navigation bar and choose Teams policies.
2
Click the policy you want to confirm or change
3
Under Shared channels settings, turn on Join external shared channels to allow collaboration with other orgs.
4
Click Apply to save your changes.

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How to enable external access

You must enable external access so QA Wolf team members can join your Teams meetings and your team can see QA Wolf’s presence status (online/offline/away) in shared channels.
1
In the Teams admin center, expand Users in the left navigation bar and choose External access.
2
Choose the appropriate option for allowing Teams and Skype for Business users in external organizations.
  • Do not select Block all external domains— this setting prevents the integration from working.
  • Allowing qawolf.com under Allow only specific external domains will ensure QA Wolf team members can participate while all other external domains remain blocked.

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How to enable cross-tenant access in Microsoft Entra

To use a shared channel with QA Wolf, you must allow our Microsoft Entra tenant by adding QA Wolf as an allowed organization using our Microsoft Entra tenant ID.
1
As a Security Administrator, sign in to the Microsoft Entra admin center.
2
Choose External Identities from the left navigation bar, then choose Cross-tenant access settings.
3
On the Organizational settings tab, click Add organization.
4
In the Add Organization drawer on the right, type QA Wolf’s tenant ID: 3d41cc11-5772-457c-aad2-16b3924b22d0 and click Add at the bottom.
If your default access settings restrict access, update your inbound and outbound B2B direct connect settings to allow QA Wolf. Still under Organizational Setting, you should see QA Wolf listed under n organizations found.

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To check access:

1
click on the Configured link underneath Inbound access or Outbound access.
2
Click the B2B direct connect tab
3
Select the Customize settings radio button.
On the External users and groups tab:
  • For Access status, select Allow access
  • For Applies to, select All QA Wolf users and groups
After updating these settings, verify that your default access configuration no longer blocks access to or from QA Wolf.
Shared channel collaboration will not work if the default settings continue to block external tenants.
We use shared channels so customers can access them without switching tenants, and B2B Direct must invite or join them. B2B Collaboration will not work (see MS doc for details).
B2B CollaborationB2B Direct Connect
Applies to guest accountsEnables direct shared channel invitations
Requires tenant switchingSeamless access from own tenant
Only supports standard channelsFully supports shared channels

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Completing setup

We need your Microsoft Entra tenant ID and domain name so we can configure cross-tenant access on our side. Customers can locate their Tenant ID and domain on the Microsoft Entra dashboard.
Last modified on March 2, 2026