> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qawolf.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Onboarding to QA Wolf Full Service

> What to expect during QA Wolf full service onboarding, including timelines, meetings, and setup steps.

QA Wolf Full Service pairs your team with a dedicated QA engineering team that builds, runs, and maintains your automated test suite. If you're evaluating QA Wolf, [book a demo](https://www.qawolf.com/demo) to talk through your coverage goals.

## Onboarding

Onboarding with QA Wolf is easy, but a few things need to be set up before we can begin developing a Test Plan and building your automated test suite.

### <Icon icon="clock" /> Timeline

1 to 2 weeks after contract start if all blockers are cleared.

### <Icon icon="check" /> Onboarding to-dos

<Steps>
  <Step>
    Connect your Slack, Teams, or Discord account with QA Wolf.
  </Step>

  <Step>
    Send test environment credentials to your Account Executive, QA Engineering Lead, or Customer Success Manager. The environment needs to be stable and reachable before onboarding can begin.

    * Read: <Icon icon="clipboard-check" /> [Preparing an environment for QA Wolf test runs](/qawolf/Test-environments-2dc5b2a994fb800e8ce4fe36ee34764a)
    * Read: <Icon icon="layers" /> [Which environment should we run tests on?](/qawolf/Choose-the-right-CI-environment-to-execute-your-tests-29c5b2a994fb8031a3ddc1355eb4e7be)
  </Step>

  <Step>
    Identify a Champion (day-to-day) point of contact for QA Wolf who can clear blockers and make decisions about your test suite.
  </Step>
</Steps>

### <Icon icon="users-round" /> Your QA team

* Read: <Icon icon="user-cog" /> [Who will we be working with from QA Wolf?](/qawolf/Full-Service-FAQs-29c5b2a994fb8000b442fa8aed05c9e5#who-will-we-be-working-with-from-qa-wolf)

### <Icon icon="flag" /> Kick-off meeting

**When**

Within 5 business days of the contract start date.

**Agenda**

* Introductions.
* Review coverage goals.
* Set expectations for the process.
* Align on milestones.

**Attending**

| From your team                                                                   | From our team            |
| :------------------------------------------------------------------------------- | :----------------------- |
| Point of contact during the sales process                                        | Customer Success Manager |
| Champion (day-to-day contact) who will be most hands-on working with us          | QA Lead                  |
| Any other team members you'd like to include (engineers, product managers, etc.) |                          |

**Action items**

| Your responsibilities                              | Our responsibilities                            |
| :------------------------------------------------- | :---------------------------------------------- |
| Connect a shared Slack, Teams, or Discord channel. | Learn about QA priorities and onboarding goals. |
| Share your environment credentials.                |                                                 |

### <Icon icon="map-pin" /> Product tour meeting

**When**

Within 5 business days of the contract start date.

**Agenda**

* Introductions.
* Walk through your app.
* Identify testing priorities.
* Identify areas to avoid.

**Attending**

| From your team                                               | From our team       |
| :----------------------------------------------------------- | :------------------ |
| Product or engineering manager for each testable feature set | QA Engineering Lead |
|                                                              | Test outliner       |

**Action items**

| Your responsibilities                                                                                                               | Our responsibilities                                                 |
| :---------------------------------------------------------------------------------------------------------------------------------- | :------------------------------------------------------------------- |
| Internally align on the product(s) that QA Wolf will be working with and what areas are the highest priority to build coverage for. | Record the product tour.                                             |
|                                                                                                                                     | Take detailed notes for test plan creation.                          |
|                                                                                                                                     | Ask clarifying questions about priorities and product functionality. |

## Implementation

Once we understand your application and testing priorities, we're ready to start outlining a Test Plan and coding up your automated test suite.

### <Icon icon="clock" /> Timeline

* Planning phase: 2 to 4 weeks after the contract start date if all blockers are cleared.
* Test creation phase: The next 2 to 3 months after the Test Plan is approved.

### <Icon icon="check" /> Test planning to-dos

1. **Send over any existing test plans or internal priority lists.** Anything you have is great: Google Sheets, a TestRail matrix, or just a list of priority features. If you don't have anything, don't worry — we'll work with you to determine priorities and coverage areas.
2. **Export and send your existing E2E tests — if you have any.** We can convert that code to QA Wolf outlines and test code, or avoid covered product areas if you plan to continue running and maintaining them internally.

### <Icon icon="clipboard-check" /> First Test Plan review meeting

**When**

Within 15 business days of the contract start date.

**Agenda**

* Introductions.
* Review the test plan.
* Re-confirm priorities.
* Provide feedback on the test plan's coverage areas.
* Confirm the scope of work.

**Attending**

| From your team                                               | From our team       |
| :----------------------------------------------------------- | :------------------ |
| Product or engineering manager for each testable feature set | QA Engineering Lead |
|                                                              | Test outliner       |

**Action items**

| Your responsibilities                                                 | Our responsibilities                                               |
| :-------------------------------------------------------------------- | :----------------------------------------------------------------- |
| Answer questions from the test outliners on Slack, Teams, or Discord. | Prepare detailed outlines for all tests within budget.             |
|                                                                       | Field questions about the test plan and outlining process.         |
|                                                                       | Respond to outline feedback and changes in your team's priorities. |

### <Icon icon="badge-check" /> Final Test Plan review

**When**

Within 20 business days of the contract start date.

**Agenda**

* Introductions.
* Recap feedback from the first review.
* Review changes/updates to the test plan.
* Review the AAA framework.
* Finalize the scope of work.

**Attending**

| From your team                                               | From our team       |
| :----------------------------------------------------------- | :------------------ |
| Product or engineering manager for each testable feature set | QA Engineering Lead |
|                                                              | Test outliner       |

**Action items**

| Your responsibilities                  | Our responsibilities                                                                                                      |
| :------------------------------------- | :------------------------------------------------------------------------------------------------------------------------ |
| Identify any remaining gaps or issues. | Convert all approved outlines to the [AAA framework](https://www.qawolf.com/blog/intro-to-aaa) in preparation for coding. |
| Approve the scope of work.             | Update outlines and priorities based on feedback from the first review.                                                   |

### <Icon icon="ban" /> Common test planning blockers

* Your stakeholders aren't aligned on testing goals and priorities, which prevents us from finalizing a Test Plan.
* Your team is unresponsive when QA Wolf reports possible bugs or asks for product clarification.
* Your team is unavailable to review the test plan.

### <Icon icon="ban" /> Common test creation blockers

* Your test environment is too unstable to run end-to-end tests reliably. Read: <Icon icon="clipboard-check" /> [Preparing an environment for QA Wolf test runs](/qawolf/Test-environments-2dc5b2a994fb800e8ce4fe36ee34764a).
